SHIPPING COSTS: Domestic shipping costs are estimated in eBay based on UPS Ground service and your postal code. We may ship by Fed Ex, Speedy, UPS or USPS, depending on the situation. Some of the items listed will include free shipping, please review the listings carefully to be aware of proper shipping costs. All shipments include ”Delivery Confirmation”.
INTERNATIONAL SHIPPING: International shipping calculations for outside of the Continental United States may not be shown accurately on eBay. For accurate shipping costs please contact us directly.
SHIPPING & HANDLING TIME: The estimated shipping time for domestic shipments is 5 days, Canada is 7 days and international is 10-15 days after final payment is received.
ATTN CANADIAN OR INTERNATIONAL BUYERS: Because we have had a number of refusals to pay UPS for the Canadian customs, brokerage fees and duties, we will be shipping as much as possible by USPS. For shipments that are shipped via UPS due to size (108” to 165”) or customer preference, we will require the buyer to PRE-PAY for duties and customs before shipment.
eBay AUCTION CANCELLATION FEE: Any cancellations after the auction has ended will result in a $10 cancellation/re-listing fee. If after winning an item and before it is shipped you realize it will not fit your application, please contact us to resolve the issue.
BID CANCELLATION: If you have bid on an auction item and want to retract your bid, you must do this on eBay before the auction closes. We cannot do this for you!
INSURANCE: Most items are shipped via UPS. Insurance is included in the shipping and handling up to $100.00.
RETURNS/REFUNDS: If you receive your item and you feel it is not as described on eBay, we will offer a refund or exchange per your satisfaction. If however, you receive your item and realize due to your error or your change of mind, that you no longer wish to acquire the item purchased you will be responsible for all shipping and handling costs incurred. There will also be a 10 % re-stocking fee on items returned or exchanged.
Customer satisfaction is our main objective. If for some reason you are unhappy with your product, please contact us directly before leaving negative feedback. We would like the opportunity to resolve any issues or concerns you may have. Remember, we want you to be 100% satisfied when shopping with us.